Customer Support

Required Contract Documents

Prepare the required documents before applying for ETIT tracking services to help complete your request efficiently.

Reference

Required documents by customer or contract type

New Contract — Four-Wheel Drive, Vehicles with Navigation Systems, and Customs-Released Vehicles (Corporate)

Required documents for corporate contracts covering vehicles that require regulatory tracking activation.

  • Copy of the insurance policy, trip-ticket book, vehicle registration licence, or sales sequence
  • Customs release documentation when the vehicle is purchased from a showroom or authorized dealer
  • Copy of the company's Commercial Register and Tax Registration Card
  • Authorization Letter
  • Copy of the authorized representative's national identification
  • Copy of the tracking SIM contract registered in the company's name, per the approved tracking SIM package

New Contract — Individuals

Documents required when the vehicle owner is an individual.

  • Copy of the vehicle owner's National ID Card
  • Where applicable, copy of the official General Power of Attorney authorizing another person to deal with ETIT and mobile operators
  • Copies of the National ID Cards of the authorizing and authorized persons
  • Copy of the insurance policy, trip-ticket book, vehicle registration licence, or sales sequence
  • Customs release documentation when the vehicle is purchased from a showroom or authorized dealer
  • Copy of the tracking SIM contract registered in the vehicle owner's name, per the approved tracking SIM package

Ownership Transfer — Individuals

Documents required when transferring an ETIT tracking device or SIM to a new individual owner.

  • Original tracking-device ownership-transfer letterOriginal
  • Original SIM ownership-transfer declaration, or SIM receipt acknowledgment issued by the distributor, showroom, or dealerOriginal
  • Copy of the new vehicle owner's National ID Card
  • Where applicable, copy of the General Power of Attorney authorizing dealings with ETIT and mobile operatorsConditional
  • Copies of the National ID Cards of the authorizing and authorized persons
  • Vehicle sales sequence
  • Copy of the vehicle's customs release
  • Copy of the tracking SIM contract registered in the new owner's name
  • Original installation form when the device was previously installedOriginalConditional

Ownership Transfer — Companies

Documents required when transferring an ETIT tracking device or SIM between corporate owners.

  • Original tracking-device ownership-transfer letterOriginal
  • Original SIM ownership-transfer declaration, or SIM receipt acknowledgment issued by the distributor, showroom, or dealerOriginal
  • Copy of the company's Commercial Register and Tax Registration Card
  • Authorization Letter
  • Copy of the authorized representative's national identification
  • Vehicle sales sequence, where applicableConditional
  • Copy of the vehicle's customs release
  • Copy of the tracking SIM contract registered in the company's name
  • Original installation form when the device was previously installedOriginalConditional